LEXIGO pitches credential-based case for NAATI certified translation in Australia

LEXIGO says buyers of NAATI certified translation in Australia should verify providers through NAATI’s public register, pointing to its own NAATI Endorsed status and triple ISO certifications. The company is framing credentials, turnaround and price transparency as the new standard for official document translations.

Why it matters: - Australians need certified translations for visas, citizenship, university enrolment, professional registration and other government submissions. - LEXIGO is arguing that NAATI’s public register makes provider claims easier to verify and reduces reliance on marketing language. - Buyers are being pushed to compare credentials, security and pricing before uploading sensitive documents.

What happened: - LEXIGO said NAATI’s Endorsed language service provider model is the marker that separates top translation providers from the rest. - The Melbourne-based translation agency said its NAATI Endorsed provider number is LSP950085. - LEXIGO said the endorsement model began on 24 February 2026. - The company said its credentials can be checked on NAATI’s public register and in NAATI’s online directory of Endorsed Language Service Providers. - LEXIGO said it is independently certified to ISO 17100, ISO 9001 and ISO 27001.

The details: - LEXIGO said buyers should look for five things in NAATI certified translation providers: a NAATI certified translator, a NAATI Endorsed Language Services Provider, ISO 17100 translation quality, ISO 27001 information security and a published price and turnaround. - A NAATI certified translator is certified for one language pair in one direction, and the translator’s stamp and certification number appear on the finished document. - A NAATI Endorsed Language Services Provider is the organisation delivering the service, not the individual translator. - LEXIGO said NAATI endorsement was authorised by Australian, state and territory governments around December 2024. - LEXIGO said endorsement requires six ongoing compliance measures: NAATI certified translators on every assignment, a signed Code of Conduct, cybersecurity standards, quarterly data reporting to NAATI, a documented quality assurance and feedback process and formal translator induction. - Under ISO 17100, a second qualified linguist revises every translation before delivery. - Under ISO 27001, files are encrypted in transit and at rest, and access is limited to the project team. - LEXIGO said certified document pricing should be disclosed before upload. - The company said the same applies to turnaround times. - For personal documents, LEXIGO charges from $69.90 plus GST per document. - NAATI Essential includes 3 to 5 business days and electronic delivery. - NAATI Economy includes 1 to 3 business days and two hard copies posted. - NAATI Express includes delivery within 48 business hours and two hard copies posted. - Customers upload a photo or scan online, keep the original document and receive the translation by secure link. - Some rarer languages and longer documents are quoted individually before work begins. - LEXIGO said the same translation system supports more than 50 government departments and agencies, plus healthcare, community and enterprise clients. - The company said it works across 171 languages with a vetted network of more than 10,000 translators. - LEXIGO listed Dari, Hazaragi, Karen, Dinka, Tigrinya and Rohingya among the smaller community languages it covers. - For organisations, LEXIGO provides translation services Australia-wide for public information, campaigns, digital content and print. - Those organisational translations are revised by a second linguist under ISO 17100. - CEO and founder Mark Saba said buyers should check credentials rather than trust adjectives. - Saba said a translator’s NAATI certification, a provider’s NAATI endorsement and an audited ISO process can be verified in a few minutes. - LEXIGO also publishes a free Language Map based on ABS Census 2021 data showing the languages spoken at home in every Australian council area. - The company said Saba’s book, The Authenticity Advantage, revised edition 2026, is free to read online.

Between the lines: - LEXIGO is positioning compliance credentials as a replacement for vague “best” claims in a crowded translation market. - The pitch also links translation quality with data security, which matters because certified translations often contain passports, birth certificates and medical records. - The emphasis on public registers and audited standards suggests buyers are becoming more verification-driven, especially for government-facing documents.

What's next: - Buyers looking for NAATI certified translation will likely compare providers on NAATI endorsement, ISO certifications, price and turnaround rather than on ranking language. - LEXIGO is leaning on its public credentials, multilingual reach and service tiers to convert credential-focused shoppers. - The company’s free language data tools and online book may continue to serve as lead generators for its broader multicultural communications business.

The bottom line: - LEXIGO is betting that the strongest answer to “best NAATI translation” is not a superlative, but a verifiable checklist of certification, security and delivery standards.